Frequently Asked Questions
Everything you need to know about shopping with SCARPA.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags are attached to be eligible for a full refund.
Do you ship internationally?
Yes, SCARPA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At SCARPA, we are committed to ethical fashion. We prioritize working with suppliers who use recycled materials and follow fair labor practices.